Developing a Strategy
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Introduction to Strategy and Strategic Management
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Origin and evolution of the Balanced scorecard into a strategic management system
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What type of strategy: Competitive, Resource-Based, Blue Ocean, Disruptive, or Emergent?
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Mission, Vision and Values
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Clarifying the vision and gaining agreement
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Strategic Analysis
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Formulating strategy
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Translating Strategy into Action
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Using a Balanced scorecard to thrive in the new business environment
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Strategy Maps: converting intangible assets into tangible outcomes
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Linking strategy to operations for competitive advantage
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Communicating the vision
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Linking rewards to performance measures
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Defining strategic objectives and themes
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Selecting measures and targets
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Selecting and aligning strategic initiatives
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Allocating resources
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Case Study
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Planning and improving operations
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Establishing milestones
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Process Improvement
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What is a process-centred organisation?
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Lean
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Six Sigma
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Identifying key processes
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Improving key processes
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Budgeting and Planning Resource Capacity
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Time-driven activity-based costing
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Developing budgets and sales plans
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How to break free from the annual performance trap
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Strategic feedback
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Case study
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Measuring and improving strategy and operations performance
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Performance Dashboards: Measuring, Monitoring, and Managing Your Business
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Using Strategically Linked Performance Measures
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The role of business analytics
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Profitability analysis
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Strategy correlation analysis
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Managing emergent strategy
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Strategic analysis and improvement – closing the loop
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Facilitating strategy review and learning
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Case Study
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Developing your strategic management system
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Applying the system to your organisation
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Developing your objectives
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Creating a personal action plan
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Concerns, ideas and questions
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Commitment to action
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Programme review
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